Returns & Exchanges

At Purple House Press, we want you to be completely satisfied with your purchase. If you are not happy with your order, you may return items in their original condition within 30 days of delivery for a full refund or exchange.

1

Initiate Your Return

Contact our customer support team with your order number and the reason for your return to receive a Return Authorization number.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring all tags and documentation are included to prevent damage during transit.

3

Ship the Item

Affix the provided shipping label to your package and drop it off at any authorized carrier location; please keep your tracking receipt for reference.

4

Receive Your Refund

Once we receive and inspect your returned items, we will process your refund to the original payment method within 5 to 7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing